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Frequently Asked Questions
1. Will I get my meter deposit back? Once you have moved off our services and your last bill is paid you will receive your meter deposit back. 2. Do I have to pay all my meter deposit up front? Yes, the total meter deposit is required. 3. How much are your city property taxes? City tax rates are $.21 per $100 assessed valuation of tangible property 4. How quickly can I get my utilities turned on? Same day service if you sign up before 3:00 pm. 5. Do I have to be on the City Sewer System? Yes, if you are in city limits. 6. If I have a water leak can my bill be adjusted? We allow a one time adjustment for water leaks once the leaks have been fixed. 7. Do you have a drive up window and an after hours drop box? Yes, the drive thru is open until 4:30 pm M-F and the drop box is on the side of the building for your convenience. 8. What if I pay my bill late? There will be a 10% penalty on current charges due. 9. Does your water come from wells or from surface water? 10. What happens if I read my gas meter wrong? |